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Store Policy

At COINMAPLE we are dedicated to providing our customers with exceptional service and maintaining a secure and reliable environment for the buying and selling of gold and silver bullion. To ensure a smooth and transparent transaction process, we have established the following store policies:

  1. Product Authenticity and Quality: a. All gold and silver bullion products sold at our store are guaranteed to be authentic and of the highest quality. b. We source our bullion products from trusted and reputable suppliers who adhere to strict industry standards.

  2. Pricing and Availability: a. Our pricing is based on current market rates and may fluctuate to reflect changes in the precious metals market. b. We strive to keep our inventory up to date, but the availability of specific products is subject to market conditions and supplier availability.

  3. Purchasing Bullion: a. We welcome customers to visit our store to browse our selection of gold and silver bullion products. b. To complete a purchase, customers are required to provide a valid government-issued identification document. c. Payment can be made in cash, credit/debit card, or through other approved payment methods.

  4. Selling Bullion: a. We offer a competitive buy-back program for customers who wish to sell their gold and silver bullion. b. The purchase price is determined by the current market rates and the condition of the bullion. c. Customers must provide valid identification and complete the necessary documentation for selling bullion.

  5. Storage and Security: a. We offer secure storage options for customers who wish to keep their bullion in a safe and monitored facility. b. Customers can access their stored bullion by appointment, following appropriate identification and security procedures. c. We take every precaution to ensure the safety and confidentiality of customer information.

  6. Returns and Refunds: a. Due to the nature of the precious metals market, all sales of gold and silver bullion are final. b. In exceptional circumstances, such as proven product defects or inaccuracies, we will address concerns on a case-by-case basis.

  7. Customer Service: a. We prioritize excellent customer service and strive to assist our customers with any inquiries or concerns. b. Our knowledgeable staff is available to provide information and guidance regarding gold and silver bullion investments.

  8. Compliance with Laws and Regulations: a. We adhere to all relevant local, state, and federal laws and regulations pertaining to the sale and purchase of gold and silver bullion.

By shopping at COINAMPLE, customers acknowledge and agree to abide by the above store policies. We reserve the right to amend these policies at our discretion to ensure the best service and security for all customers. For any additional questions or clarifications, please contact our customer service team.